EXTREMELY SATISFIED! We have had our Bradford & White tankless water heater 3 years now and it developed a LEAK! Although Weiss Johnson provides a 2 year standard industry warranty on their labour they were very quick to come out and have a look at it. Good news all around as it is covered under the manufactures warranty and we are just waiting to have it installed. Shout out to Stuart who went above and beyond getting this issue resolved for us.