HVAC Service Technician

Job Summary:

The Technician will carry out residential service calls and preventative maintenance plans to ensure
better efficiency and longer lifespans on the client’s applicable equipment.

Responsibilities

• Perform maintenance on residential HVAC systems
• Understand and be accountable for the performance and maintenance of mechanical systems
• Understand and be able to complete residential air conditioning and furnace repairs.
• Test repair equipment for proper performance
• Perform routine and emergency maintenance of HVAC units and associated components
• Keep detailed and accurate maintenance reports and documentation.
• Maintain a working knowledge of changes in technology, compliance and repair techniques
• Daily vehicle inspections
• Use our current software program while completing required tasks on assigned tablet

Qualifications

(Required)

• 1 year of previous Service experience
• Strong customer service skills
• Ability to work in a fast-paced and independent environment with minimal supervision
• Basic technology skills including smart phones and tablets

Preferred

• Ability to work overtime and be in an on-call rotation
• Ability to work in a fast-paced environment, collaboratively with the team
• Own basic hand tools
• Must have a clean 5-year driving record
• Strong communication and customer service skills
• CSTS and WHMIS

Working Conditions

• Work is performed primarily at residential customer locations with frequent travel between service calls.
• Regular exposure to varying indoor and outdoor weather conditions, mechanical equipment, electrical components, and confined spaces.
• Must be able to lift and carry up to 50 lbs. (23 kg), climb ladders, and work in attics, crawl spaces, and other restricted-access areas.
• May be required to work flexible hours, including evenings, weekends, overtime, and participate in an on-call rotation for emergency service calls.