Frequently Asked Questions

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When do I know it’s time to replace my system?

Certain telltale signs indicate it’s time to consider replacing heating and cooling equipment, or improving the performance of your overall system. It may be time to call a professional contractor to help you make a change if:

Your heat pump or air conditioner is more than 10 years old.
Consider replacing it with a unit that has earned the ENERGY STAR label. Installed correctly, these high-efficiency units can save up to 20 percent on heating and cooling costs.

Your furnace or boiler is more than 15 years old.
Consider replacing with an ENERGY STAR qualified furnace, which is 15% more efficient than a conventional furnace. If you have a boiler, consider replacing with an ENERGY STAR qualified boiler that is 5% more efficient than a new, standard model.

Your equipment needs frequent repairs and your energy bills are going up.
Your cooling or heating equipment my have become less efficient.

Some rooms in your home are too hot or too cold.
Improper equipment operation, duct problems or inadequate insulation could be the cause.

No one is home for long periods of the day and you do not have a programmable thermostat.
Install a programmable thermostat or have a good contractor install one and instruct you on its use — to start saving energy and money while they’re away or sleeping.

Your home has humidity problems.
Poor equipment operation, inadequate equipment, and leaky ductwork can cause the air to be too dry in the winter or too humid in the summer.

Your home has excessive dust.
Leaky ducts can pull particles and air from attics, crawl spaces and basements and distribute them throughout your house. Sealing your ducts may be a solution.

Your heating or cooling system is noisy.
You could have an undersized duct system or a problem with the indoor coil of your cooling equipment.

Your score on the Home Energy Yardstick is below five.
That means your energy use at home is above average and you’re probably paying more than you need to on energy bills.

Information about Furnaces, Boilers, Heat Pumps, and Air Conditioners that have earned the ENERGY STAR.

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Weiss-Johnson is Edmonton's 1st Choice for all your Heating, Air Conditioning and Plumbing needs.

Our certified technicians are available 24/7 year round to ensure that you can get help whenever that may be. Our team is committed to total customer satisfaction no matter what time of day it is.

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"The guys were very friendly. They took lots of care and attention when removing the old furnace and replacing it with the new one to not damage anything along the way. Once finished they took the time to explain the operation and go through any questions we had. I would definitely use them again."

- Kyle J.

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"This review is for Noel who came to my home to see why our electric air cleaner was not working. He was punctual and super friendly. Found the problem within 15 minutes. Had the part ordered, and 9 days later it literally only took him 3 minutes to replace it for us!"

- Joy H.

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"Booking an appointment for a furnace checkup was a very quick and simple phone call. The technician was on time as promised, very knowledgeable and professional. It gave us piece of mind that our 10 year old furnace was in good working order."


- Nicolas L.

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