Proudly Serving The Edmonton Area Since 1977

Testimonials

See how people feel about Weiss-Johnson Heating, Air Conditioning & Home Comfort. Thank you for the positive sentiments!

Systematic Quality Control

★★★★★
5 5 1
Weiss Johnson was able to complete furnace installations at select properties in our portfolio during our scheduled furnace upgrades. They were respectful of our tenants time and property by establishing an efficient work plan. Through systematic quality control, they were able to make adjustments quickly to suit unforeseen installation conditions and ensure we were compliant with City of Edmonton inspection requirements. Cliff Salanguit Project Manager

Furnace Installation

★★★★★
5 5 1
I’m writing to highly commend your exceptionally knowledgeable staff, Ken Lowry, estimator, and the installation team of Aaron and Grant. Ken was very helpful, giving me all the options and details for selecting our terrific new furnace. His information was invaluable when making the decision. Aaron and Grant were friendly, courteous, very tidy, thoughtful and have marvellous work ethics. They were most considerate when trying to get the new furnace in as quickly as possible. Even though they are not usually a team, they worked together extremely well. I would highly recommend their work to anyone needing Weiss Johnson assistance. Also, many thanks to Jody for being able to have a technician come so quickly to size up the problems. Thanks to technician Marty for his efforts in trying to get our old furnace operating. Many thanks to you and your terrific employees for your caring and competence. I very much appreciate all of you!!

New Home Orientation

★★★★★
5 5 1
I recently purchased a new home, and wasn't sure about the many controls and features it came with. So, I called Weiss Johnson, and they send in a technician to do a free orientation. Kyle H. Did a phenomenal job explaining everything about the heating and hrv system. Plus setup the house for optimal heating. Really loved the experience, keep it up guys.

Air Conditioner

★★★★★
5 5 1
Dear Mr. Johnson, I am writing you with appreciation for the excellent service that I received from your company several weeks ago. The week-end was scheduled to be the hottest we were to have, which was in the 30’s, when my air­conditioner broke down. Along with not being well that week I was faced with a week-end or longer of extreme discomfort. Your service man, Teseo was the same gentleman who had come in May when I called to get the air conditioner looked over before summer came. Apparently the conditioner had become clogged with fuzz from the air. He is an excellent employee of yours, so in about an hour or so I had my unit working again. Again, many thanks for the service I received. I have not hesitated to give your name to people looking for help in my area and would not hesitate to recommend your company. Regards, R.A.D.

Furnace Repair

★★★★★
5 5 1
This is something I have been meaning to send for a few months but somehow it got buried in my pile of things to do. It was back in November of 2007 that my furnace kept shutting down. There had been two servicemen out from the company to do repairs but even after replacing the ignition module it still kept shutting down and seemed difficult to determine what the problem was. I was getting quite anxious as I had my elderly mother coming to recuperate at my house and needed the heat working. Just wanted to tell you how grateful I was to have you zero in on the problem and complete the repairs. I had complete confidence in you and knowing that the repairs were done correctly and that I didn’t have to worry anymore was the biggest relief. Unfortunately there does not seem to be all that many trades/servicemen of your quality and with true professionalism and knowledge, so really wanted to take the time to let you know how very much someone like you is appreciated! And boy when it turned really cold in January I was thanking you every night! Back during that time in November 2007, I had spoken to Dennis Johnson on a night when it had shut down again. He was very pleasant and accommodating so I wanted him to know also that I was so happy to have you finally come out to my house to complete the repairs. Sincerely

Furnace Repair

★★★★★
5 5 1
Hi Brian, I wanted to drop you a quick note to say “thank you!” Your people came to our house last Friday, November 2nd to check on our furnace (as it was making quite an awful squealing sound) and install a humidifier. They arrived promptly, checked the furnace and installed the humidifier. Your guy then advised that he did not have the motor he needed to fix the furnace, he would have to pick one up and he would try to return later than day. If he could not return on Friday, he would call me to make arrangements to come back when it was convenient. Honestly, I did not expect him to come back on Friday, but he called at around 5:30pm and asked if he could come back and change the motor, which he promptly did. I doubt I even need to tell you how surprised we both were to have a trades-person come to our house at 5:45pm on a Friday! I realize that it is very difficult to get people these days, let alone good people, and we are all very quick to complain when things don’t go well, so I thought it only appropriate to send you a quick note and tell you how pleased we were with the service you provided and how pleasant the two people were that came to our house. Thanks again! Kind regards

Furnace Installation

★★★★★
5 5 1
Dear Mr. Johnson, I need to request that our Weiss-Johnson furnace installer return to our home. Apparently my husband feels his workmanship is a ‘work of art’ and I think he should come back and sign his masterpiece like all classic artists do!! Seriously, I couldn’t help but write to tell you about how often my husband drags our friends to the basement to see our new Weiss-Johnson furnace system. It is impressive – don’t get me wrong but I haven’t see this man so excited about nay thing we have purchased – EVER! You guys were the best with all aspect of this project. During the initial consult your guys listened carefully to how we wanted to remove two old, inefficient furnaces and replace them with one big, high efficiency Trane furnace. They helped us understand the implications of our decision and your guys even figured out ways to solve some of the inherent drawback to this plan – things we hadn’t even thought about!! They had to totally remodel the duct work – this is the part that my husband LOVES to show off. Our furnace room is also our storage room .Not only is the workmanship top notch (and very impressive- just ask any of our friends..they’ve all had a grand tour!) but the installer actually thought about the placement of the furnace, pipes and ducts so that we didn’t lose any of the functionality of that room – in fact we gained a great deal of space. I was impressed with how clean and tidy he was! I’m the kind of person who is ALWAYS cold. Winter, summer doesn’t matter; I never seem to be able to keep warm. The biggest thing I noticed with the new furnace is the consistency in the temperature of my home. With the old furnace – I was warm when it ran, and then when it stopped blowing the temp in inside the house started falling until the furnace kicked in again. Now the temp is consistently comfortable. It’s a noticeable and amazing difference and I LOVE not having to take my sweater on and off all day long. Thank you for your knowledgeable, friendly staff, great workmanship, tidy workers and a warm home all at a price that was unbeatable!

Furnace Repair

★★★★★
5 5 1
I called your company on Monday because my furnace was not working and Rick Schmidt answered the phone and actually walked me thru a trouble shoot, and I was able to fix the problem with his help. He explained the issue and walked me through the cleaning of my flame sensor on my mid efficient furnace. This is great customer service. I had repairs done by your company a few years ago and I will continue to call you back when I need regular maintenance performed. Great job Rick thanks again.

Chantelle, Home Owner

★★★★★
5 5 1
We spoke a few days ago when my friend’s furnace was broken and another company told her she needed a new furnace. You sent out one of your service people and he fixed the problem quickly and cost effectively. I just wanted to say thank you and well done to you and your team. You have made loyal customers out of my friend and my family. We will spread the word about your reliable and honest business practices. Thanks again for taking the time during the busy holiday season to call me personally and so quickly.

Thank you

★★★★★
5 5 1
I just want to give a special THANK YOU to all of you for your efforts this last few weeks for your part in making this home come together for possession. We had a super tight deadline to meet, but the house looks amazing and the homeowners were just as thrilled, if not more, as I was at possession today! We couldn’t have done it without each and every one of you. I don’t have emails for the various people who were on site, but please pass these accolades on to them; not only were we on time, but the work itself was very well done!

Furnace Installation

★★★★★
5 5 1
We recently purchased and renovated an older home and contacted Weiss Johnson to replace our old furnaces and hot water tank, and to install an air conditioning unit. They were so helpful to let us know of all the options for our home, and what was the best “bang for our buck”. They recommended a single high efficiency furnace based on the layout of our house. In order to accommodate the unique layout of our home, Weiss Johnson installed one heating zone for the bedrooms, one for the remaining main level and one for the basement. All three zones are linked into the single high efficiency furnace as well as the air conditioning unit. When one portion of our home requires heating or cooling the system is engaged to only heat or cool that portion that requires such. We have found this to be a great way to conserve on energy by only heating and cooling portions of the home as it is required. In addition, we have found by the utilizing programmable thermostats with this system we are able to customize the temperature to accommodate our usage of different parts of the house; for example we do not have to heat or cool the main living area during the night when they are unoccupied. Weiss Johnson was scheduled to come and replace the furnace and just days before we had an early birth of a child. We worried about having them into our home for this installation at such a busy and stressful time, but our concerns were alleviated. The staff was courteous, helpful, knowledgeable, friendly and always showed up when they said they would! The job was completed very efficiently, there was no mess left behind and our heating and cooling needs are satisfied. We were thrilled with our experience with Weiss Johnson from beginning to end, and are completely satisfied with each of the systems they recommended. We have, and will continue tom recommend Weiss Johnson to friends and colleagues!
Testimonials Overall rating: 5 out of 5 based on 14 reviews.

Edmonton’s most trusted home comfort provider since 1977.

Call Now Button